Customer Guarantee

We offer a no quibbles 100% money back guarantee if you are not happy with your purchase.  It is important to us that you are happy with everything you buy from our company. If you are not completely satisfied please return and we will refund you upon the return. Please contact us within 7 days to let us know of the return and then please return items within 28 days. The items must be returned to us in good salable condition with its original packaging and where security seals are in place these must be intact, unless the item is faulty.

If you have purchased a personalised item, or handmade items such as pre-filled party bags and pass the parcels, please note these can only be returned if the goods are faulty or with prior consent from us.